Booking & Scheduling

We encourage clients to plan their moves in advance. Scheduling early allows us to allocate the right team, equipment, and resources to meet your needs. Changes or rescheduling requests should be communicated promptly to ensure flexibility and minimal disruption.

Pricing & Payment

Our pricing reflects the level of service, resources, and care we provide. Payment policies are designed to protect both our clients and our team, and we offer multiple payment options. Detailed information about coverage, deposits, and payment timing will be provided prior to your move.

Packing & Handling

We take the utmost care in handling all items, from everyday belongings to valuable or fragile pieces. Policies regarding packing, disassembly, and reassembly ensure that your items are properly protected throughout the moving process.

Storage Solutions

For clients requiring storage, Hello Moving provides safe, secure, and organized options. Policies regarding storage access, item safety, and duration help maintain the integrity of your possessions while in our care.

Moving Day Procedures

Our team follows standardized procedures to ensure efficiency, safety, and customer satisfaction. Policies cover arrival times, team size, equipment use, and communication with clients to keep the move on track.

Liability & Insurance

Hello Moving offers protection options for your belongings. Our policies clearly outline the available coverage and responsibilities, so clients understand how items are insured during transit and storage.

Customer Support

We value open communication and provide support before, during, and after your move. Our policies encourage clients to contact us with questions, concerns, or feedback to ensure every move meets expectations.